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Purchase Terms


     This document contains the Terms and Conditions governing the use of this website and the contract between the two of us - you and us. These set out the rights and obligations of users and Representaciones ANDALUMA , SL marketed through this website,www.complementos-online.es , products that are set in it .
    You state when ordering that you have read and accepted without reservations the present conditions:
    1 - You will only be able to make use of the website to make legitimate inquiries or orders.
    2 - You can not make any speculative, false or fraudulent orders . If we have reasonable grounds to believe that it has made an order of this kind we are entitled to cancel the order and inform the relevant authorities.
    3 - It requires a certain way and give us your correct email address , postal address and / or other contact information and acknowledge that we may use this information to contact you if necessary. If not give us all the information we need, we can not complete your order.
    4 - By placing an order through this website, you warrant that you are 18 years old and are legally capable of entering into binding contracts.
    5 - You will acquire the ownership of the goods when we receive payment of all amounts due in connection therewith , including shipping.

Delivery or undeliverable

   Unless extraordinary circumstances , we will try to send the order of items listed in the Order Confirmation products before the delivery date set out in the Order Confirmation or, if no delivery date is not specified, within 7 working days from the date of the Order Confirmation is received .
    The delay may be due to the following reasons :
    • Customisation of products .
    • Editorials .
    • Unforeseen circumstances .
    • Delivery zone .
     If for some reason we can not meet the delivery date , we will inform you of this and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid . Please note however that we do not deliver on Saturdays or Sundays. By accepting this delivery service , you will make sure that there is a person willing to pick up the shipment at the place of delivery.
     You may accept the delivery or return the products , considering that the return will be at your expense ( for more details, see our Returns Policy ) .
     For the purposes of these Conditions , be deemed to have produced the "surrender" or he / the product / s have been " delivered / s " at the time of signing the receipt thereof in the agreed delivery address .
     If you will not be at the delivery location at the time agreed , please contact us to arrange another delivery day. Please note that the storage , return and redelivery of the / s product / s will have an additional cost borne by the customer .
     Orders placed on the pay " COD " will have a surcharge of 2 % with a minimum 2,5 € .

Responsibility and / or exemption from liability

     Our liability in connection with any product purchased on our website is strictly limited to the purchase price of such Product , labeling and originality of it .
     Nothing in these Terms shall exclude or limit in any way our liability : a. In case of death or personal injury caused by our negligence; b . In case of fraud or fraudulent misrepresentation , or c. In any case in which it would be illegal or unlawful for us to exclude , limit, or you attempt to exclude or limit our liability .
     Notwithstanding the provisions of the preceding paragraph and to the extent permitted by the law, and unless these Conditions otherwise provided , we accept no liability for indirect losses which happen as a side effect of the loss or major damage , arising in any way whether caused by tort (including negligence ), breach of contract or otherwise , even if they were foreseeable, including without limitation the following : 1. loss of income or sales 2. loss of business 3. lost profits or loss of contracts 4 . loss of anticipated savings 5. lost data , and 6. loss of management time or office hours.
     Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information is produced, do not warrant the accuracy and security of information transmitted or obtained through this site, unless stated expressly provided otherwise herein.
     All product descriptions , information and materials contained on this site are provided "as is where is" and without warranties express, implied or arising otherwise guarantees. To the extent possible as permitted by law, we exclude all warranties leaving than those warranties which can not lawfully be excluded against consumers.

Communications and notifications

     Applicable laws require that some of the information or communications we send to you should be in writing. By using this website , you agree that the majority of communication with us will be mainly electronic . We will contract with you by email. For contractual purposes , you agree to this electronic means of communication and acknowledge that all contracts, notices , information and other communications that we provide to you electronically comply with legal requirements to be written . This condition does not affect your statutory rights .

Refusal to process a product

     We reserve the right to withdraw any products from this website at any time and / or remove or edit any materials or content. While we do our best to always process all orders , there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation , and we reserve the right to do so at any time, at our sole discretion .
     We will not be liable to you or to any third party by reason of our withdrawing any product from this website , regardless of whether the product has been sold out, remove or edit any materials or content on the website or for refusing to process an order after we have sent the Order Confirmation .

Policy changes and refunds

     You are contracting as a consumer , if not satisfied can be repaid within two weeks from the date of receipt of the products. In this case, we will refund the price paid for the products in accordance with our return policy .
    To exercise the right to return the products must meet the following requirements :
    a) There must have been worn, washed or damaged.
    b ) must keep the original label.
    c ) They must be returned and stored in original packaging.
    d ) They must be returned to the following address :
Representaciones ANDALUMA S. L.
Sagunto Street , 14, 4
23700 LINARES , Spain
     Whenever you follow all these requirements, online.es - ons will refund the full amount of the purchased items. Under no circumstances will be refunded the shipping order . Will you who bear the cost of return shipping . If your return can not be accepted due to lack of compliance with the above conditions , online.es - ins will be in touch with you.
     In case you have ins - online.es mistakenly sent or requested a different item that is damaged , please contact us for the return and / or exchange. The return of the product , in this case , will be coordinated from online.es once - ins reported error or defect , so we will assume the shipping costs (round trip ) for .
     All products offered for sale by online.es - ins are provided with a label. We suggest that you try the product without removing the label, since the products that are returned without them will not be accepted .

Events beyond our control and risk

     We will not be responsible for any failure or delay in performing any of our obligations under a Contract that is caused by events outside our reasonable control ( " Force Majeure Event " ) should control .
     The Force Majeure Event includes any act , event , lack of exercise , omission or accident beyond our reasonable control and includes in it's particular (without limitation) the following : a. Strikes , lockouts or other industrial action. b . Civil commotion, riot , invasion , terrorist attack or threat of terrorism , war ( declared or was not) or threat or preparation for war. c . Fire, explosion, storm, flood, earthquake, subsidence , epidemic or other natural disaster. d . Impossibility of the use of railways, shipping , aircraft, motor transport or other means of transportation , public or private. e . Inability to use public or private telecommunications networks . f . Acts , decrees , legislation, regulations or restrictions of any government . g . Failure or accidents maritime or fluvial transport , postal or other transportation .
     It is understood that fulfilling our obligation under any Contract shall be suspended during the period that the Force Majeure Event continues, and we will have an extension in the time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event . The risk of the Goods shall be responsible from the time of delivery.

Governing Law and Jurisdiction

The interpretation and enforcement of the conditions , as well as all acts that are a result of them , shall be subject to Spanish law except that no provisions contrary to this law enforcement .